Guys, today we are going to talk about the top 5 open source crm softwares. They are also free crm tools so you can just go ahead and use them. Although, there are many open source crm tools in the market, but provided below are our top picks.
SuiteCRM is an customer relationship management (CRM) system from SugarCRM. It is a free and open source solution to base various critical business and strategies. It is specially designed to improve customer relationships and drive innovation in customer care. With its use CRM related expenses can be reduced to 80% for any business.
It was released on October 21, 2013 as version 7.0, and provides upgrade paths for existing SugarCRM users. It has a huge community which is ever-growing. A lot of plugins are already developed and you can easily get more custom plugins developed.
Features of SuiteCRM:
Manage all the manual tasks automatically using WorkFlows.
Customer Portal which can act as a front-facing helpdesk.
Custom pipeline view and dashboard tools.
Official Website: https://suitecrm.com/
ZohoCRM is an open source cloud based solution, which is designed to attract and satisfy customers and keep track of all the activities. It is suitable for both small businesses and big entrepreneur. Its mobility and extendibility makes it more useful. Its functionality can be extended by using it with various popular applications like Microsoft outlook, google apps etc.
Features of ZohoCRM:
Zohocrm is multichannel which allows you to reach your customers on all the channels.
Zohocrm also supports inside crm emails, so you can check all your emails inside CRM.
Zohocrm also supports all major social platforms via its plugins.
Official Website: https://www.zoho.com/crm/
Read here on how to choose the best crm tool for startup or small business. Click here ->
3. Hubspot CRM:
Hubspot CRM is a totally free CRM with many great features which are suitable for small businesses. This is an ideal crm solution for small businesses and Startups. With the features of regular CRM to manage customer data and keeping everything organized it has come up with some good features of automating the data. Instead of using traditional way of inserting all the customer data manually, it has a solution where data can be fetched from customer online engagement and it makes keeping the updated data track more easily.
Major features of Hubspot CRM are:
Achieve complete overall visibility of the pipeline.
All the Sales activity is logged and stored automatically.
Timeline view to see all lead related activities at a single place.
And whats more its 100% free. 🙂
Official Website: https://www.hubspot.com
Still wondering why CRM should play a major role in your business, then keep reading. Click here ->
4. Agile CRM:
Agile CRM is a cloud based SaaS service which is mobile, fast and simple to use. It was launched in 2012, as a free open source solution suitable for small businesses with limited number of user extendibility, but due to its positive reviews and popularity a paid version also came in the market.
It is feature rich, from email tracking, custom data fields it also have marketing and sales related features, which makes it even more popular. Please note that Agile CRM is only free upto 10 users.
Official Website: https://www.agilecrm.com
This is an all in one open source CRM which was launched in 2004 under SugarCRM, but then it became independent. It offers both the free and paid versions and it’s out of the box features such as project management, billing, etc. makes it more unique.
If we talk about its drawback, it has some compatibility issues with PHP 5.6 and above versions.
Features of VTiger CRM:
Overall 360 degree history of all your contacts.
Highly visible sales pipeline so that you never lose your highly potential contacts.
Single Click emailing to reach out your contacts easily.
With Custom reports develop your strategies wisely.
Official Website: https://www.vtiger.com/
Don’t know what is the difference between SalesForce and SuiteCRM, read on ->
So people these were some of the best open source CRM softwares in 2017.